Office hours listed open to 4PM. No one was there at 3:45 PM. Had to call three times to speak with someone on where to leave truck and how to get into key box. Very unpleasant and no professionalism.
RANDOLPH H
Gopher Mini & Outside Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lakeville, MN 55044
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Pick up and drop off with the app was very confusing. Did even work for the drop off
Greg JOwner/employee should up 45 minutes after I was supposed to pick up my truck. The mobile pick up did not work AT all + the keys were not in the mobile pick up box. They were in the office which had no access to because the guy didn’t show up until 945. I did not get my truck un 1045 as he had to help a customer infront of me. Gopher had no urgency or care to get my truck to me. I had an appointment for apartment key pick up at 11. I was late to that and it pushed back the entire day. Will never be renting a uhual from gooher storage again… I think it is also worth mentioning that my Location pick up was changed which caused an inconvenience but I get it.
Ian SProfessional, prompt responses, clear communication
Kalley EWent to return truck gate was closed 2 hours early , couldn’t get in the number to get in didn’t work. Could only make the first check In work for making sure truck was clean second for the return did not , Could not take pictures or verify that I was back before I was supposed to.
ALAN H