Provide clarity on the charges and fees. I was surprised by the fact that insurance was added to my bill when I picked up the trailer. When I made the reservation via phone I was not informed about the insurance or I declined it, I don't really remember, but the quoted charge was $477.40. When I picked up the trailer I was charged $554.40 and when I asked about the difference I was told that it was a charge for the insurance. I paid it. I was in a hurry and didn't have time to discuss it but I think I was victim of a "bait and switch". If I rent from U-Haul again I will be more careful.
VINCENT M
Lampasas Tire & Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lampasas, TX 76550
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Chris is an outstanding business man and UHaul should be proud of his representation for the company
Kenneth MThe employee was very rude to my wife. He did not even inspect trailer. He was very unprofessional and treated her with an attitude
LEE Cfast efficient service and friendly and accommodating!
William AWhen we picked the Uhaul truck up the truck had 1/2 tank of gas when it was dropped the guy wanted $30.00 for gas and the truck had same amount of gas as pick up! The man was told that he said he would still charges us for cleaning and gas and I feel that is unfair honestly this is the worse reservation I had with Uhaul and I was very disappointed
PEYTON C