Location where I picked up my truck the lock was jam. It took me 45 min to open it! I had ppl waiting on the truck to pack everything, I had to pay them an hour extra because the lock didn’t work. You guys run a company buy a good lock for customer to access easily. It only cost $30-$40. The truck didn’t have proper breaks pads, truck had less than 1/4 on gas I had to put gas I assume i can return with the same amount of gas I got it and I asked to leave it a specific level before or I would get a fee. Worst experience I will never rent one again.
Rolando C
Town Country Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lancaster, CA 93535
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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How U-Haul Reviews WorkHe wasted my time more than an hour and didn’t have any office in that time whole process was in the street and under sharp sun. I already booked online but he canceled everything and made another contract!!! No respect no service no care about my time . Definitely disappointed.
KOOROSH EI was also accused of not returning the truck a month after my return date when I did return it on time with not so much as an apology. They’ve also attempted to charge me an additional $130 for absolutely nothing when I didn’t go over the mileage I returned it on time etc! Horrible service! Never ever again! Do not recommend
Audrey P