The day befire i pucked up the trailer, I was given a fuel credit because I had to pick up my uhaul drive 30 minutes to pick up my trailer, and then drive 30 minutes back. When I arrived to pick up the truck i was told it had 1/4 fuel but it was on empty and dirty. I was told to call for help and when I called they said my fuel credit for having to drive to Langley toward the issue of the tank being on empty. This was unfair and unintergral. Im very upset with Uhaul. They applied my fuel credit for having to drive an additional hour during move day toward their error of the truck being on empty and said I had to return it at 1/4 fuel or be charged.
Calinda D
Rich Star Tire and Glass LTD
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Langley, BC V2Z2K6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Top Shelf service! I’ll continue using this location from now on.
CURTIS SGreat service
ADAM MThe guy that was helping me the mechanic actually wired a new plug on my dad‘s truck just so I could use the trailer that we rented 10 out of 10 would highly recommend this location
JUSTIN HYour website indicates that your 15 foot truck is 15 feet but in fact it’s only 12 feet. We were not able to use the rental because it was too small.
MICHEL C