Truck had bird droppings all over it; filthy. Officers not close to truck parking area, had to walk around a busy parking lot with moving vehicles trying to find the place. Ordered moving blankets and dolly, neither in the truck. Had to drive truck over to office to inquire, was told to grab a dolly, but no blankets. The guy said “never got them in last shipment” and to “ go somewhere else to get them”. Then was charged for blankets I never had. Also, u-haul movers bailed last minute. Spent the first hour of my chargeable truck rental time in the mine with U-haul trying to find other users. That lost hour was not refunded. Terrible customer experience. 1 star. Will not recommend, nor will I ever use U-haul again.
Donald H
Prime Mailbox
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Las Vegas, NV 89123
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Sonny was extremely helpful and accommodating. Could not have better. HOWEVER, the gas gauge on the truck was not working correctly at all - cost me a ton more money in gas than even reasonable. That was a terrible costly experience/situation. We drove the truck 38 miles (hardly any stoplights of stop-n-go) but it cost me $40 in gas. Something terribly wrong there.
KEVIN EGreat customer service.
TUSHUMBE WQuick, fast, and easy!
CHRYSTAL GLocation was clean. Staff was friendly. Made everything super easy.
MARTA H