Wil provide quick and great customer service during pick up and drop off
DELAVANTE D
StorageOne Rentals Cactus
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Las Vegas, NV 89183
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great experience l easy pickup and drop off
Keone KGreat service
RANDALL NThe mobile login was easy Peezy and when I called about getting the lock off of the door to get the key, the agent was extremely helpful. I would definitely use again the U-Haul Services mobile check-in.
Kimberley COvercharged for my usage. The “contract” was not accurate and did not provide a section for mileage. Mileage inside the vehicle said 98,073 which was not the number on the contract. I picked up keys at 11:30am (from staff member) then went outside to check for exterior damages, which there were none. I was told by the staff member at the desk that the tank was full. I verified that the tank was 7/8 filled up. When I returned to the office entrance at 11:38am the door was locked and staff member was not present where I can report the less than full tank. Business hours lists 10am - 6pm. I left a voicemail at 11:38am saying that the tank was not full. My reservation was from 11:30am to 4:30pm. I was finished early, added gasoline which was still 1/16th short of a full tank, but still more gas than when I received the truck. I returned the Uhaul with 98,078 which made my trip a total of 5 miles. I turned the keys at 2pm and waited for the final bill. The bill listed my trip at 41 miles which is inaccurate. I called Storage One and the staff member said I didn’t return with a full tank. Again inaccurate information. Instead of being helpful, she kept mentioning the inaccurate “contract” that listed the original mileage at 98,038 and a full tank of gas. She clearly did not check the voicemail I left at 11:38am. I am being overcharged for services I didn’t use. The inaccurate contract argument is invalid because staff at Storage One did not throughly record information and I’m being penalized after no wrongdoing with the rental. Extremely disappointed.
KENNETH M