Greetings, she never told me that the truck did not have a pull out to use a rail to pull up in the truck. I rented one and did not use. The guys had to carry into the truck & off load my hand. I told her when I saw her when I returned the truck she a kid & a man entering the building that night when I returned the truck. She said oh that truck doesn’t have one and entered. I was charged. Bad customer service! She never walked me to the truck either when I came to pick it up. I asked if that truck that was outside by the gate was it & she said yes. B
EDRINNA M
StorageOne Rentals Cactus
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Las Vegas, NV 89183
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I had ordered a furniture dolly online but when I got there, they said they had none. This could have really jacked me up, especially on a Sunday when everyone else is closed. Fortunately, I was able to make do without it.
RICHARD HFrom start to finish, the office lady was not pleasant. Nice facility. Good van.
JOSEPH MHad an issue with the U-Haul app Set us back about an hour Arrived at 0800 for a pickup App was not working We were lucky that Kaitlin showed up an hour early at 0900 to help us out
Mitchell WThe agent in office had a nasty attitude which made my experience less than desirable. But the two dolly's worked perfectly.
Dionne T