I've used U-Haul three or four times over the course of my life. This was hands down without a doubt the worst experience I've ever had. I will be looking at other options the next time, if I use U-Haul it will not be that location.
Jashua R
Peak Business Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Laurel, MD 20707
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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How U-Haul Reviews WorkThe old man was very rude, would not answer clarification questions his response was I don’t know, I don’t care. Even made assumptions that I must be from a particular country like he knew me. Unprofessional and illiterate behavior
Nkwambi AVehicle was dirty ! Gas was at 2 notches to E but charged for half a tank! Customer services was terrible!
NYRAH SHard to find office. Messy office. Truck was older and not clean. No place to charge phone in 2026!
Caroline FThe lady that worked at this location was very rude was not helpful at all. He didn’t want be bothered and you could tell i would not ever ever go back to this location i would rather carry the couch on my back.
Gerald K