When I looked at the truck, there was no gas cap. There was one inside the cab, but it did not fit. When I started the truck it was completely empty. I barely made it to a gas station. The floor boards were very dirty also. I filled the tank and when I dropped it off, it had a half a tank left. I was informed on the app that there would be additional charges and I don’t understand the reason. If anything, I should receive a refund.
Raelynne S
Big Lennys Storage & Parking
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lebanon, TN 37087
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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This trailer was dropped off in Clinton Township/Sterling Heights, Michigan
KIMBERLY WThey left my dolly out then changed my return date
Tashia WSomeone stole or lost the hand truck. I was charged $500 for it. I was charged for 24 blankets, when I rented 4. I was charged extra mileage because the storage space I rented already was locked. So at 9:00pm I had tr travel to another space and then back to Lenny’s again to turn in the truck. This caused extra mileage. The whole experience was horrible! No one answered the phone for 3 days. Couldn’t leave a message/mailbox full. I would never recommend this location. Very impolite and unhelpful when they finally answered the phone. Told me to call corporate, but wouldn’t provide their phone number.
Susan CGreat customer service. Hunter was excellent at meeting our needs. Would highly recommend this location.
DAVID L