Chris was great, incredibly helpful and professional. Would definitely recommend this U-Haul location
Carolyn H
Continuous Improvement Machining
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lexington, KY 40511
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Very nice place
Nova HI had an extremely disappointing experience at this U-Haul location. When I arrived, I had to retrieve the keys directly from the return box, which made it clear that the truck had not been properly inspected or cleaned before it was given to me. The back of the truck had broken glass, dog hair, dirt, and other debris inside. It was disgusting and completely unacceptable for a rental vehicle that I was paying for. Aside from the condition of the truck, I had to call U-Haul a total of six times trying to get assistance and resolve the issue. I was also told I would receive an email regarding compensation for being given a filthy, uninspected truck, and I never received it. The lack of cleanliness, communication, follow-through, and customer service was unacceptable. I expected much better from U-Haul and would not recommend this location based on my experience.
JASHONNA DNothing If it ant broken leave it Alined by
LARRY J