The U-Haul App is not very user friendly, it needs some improvements. This location is not staffed with enough employees.
CLIFFORD B
Shamrock Bluegrass Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lexington, KY 40515
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The checkout process was clunky and took way too long. Only one employee was on site and they were unavailable to assist with locating the trailer. I would rent from a different location in the future. However the trailer was in good condition and we had no technical issues with the equipment.
Caroline MThe worker was very kind and helpful but she did not have access to my reservation and could not get a hold of the owner to check me in
Kathryn KWait time was way too long but sure you have heard that b4.
ken wGot charged for a wrong drop off despite it being my set location and doing everything correctly.
JAKOB L