I reserved an appliance dolly and furniture pads. Neither were included with the truckPatrick A.
Moving Truck Rental in Lexington, SC at Lexington Dry Cleaning
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Lexington, SC 29072
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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The drop off location was closed when we returned the truck around 8pm. Therefore, I cannot evaluate that location.. It was not easy to locate in the dark because it was behind the cleaners. I only responded because it would not let me submit my other responses without doing so.BRYAN M.
The location was convenient and the young lady that helped me was very professional and friendly.ROBERT V.
Plenty of room to park it but was very darkRANDY N.
Rude staff. No masks.Corey S.
No one there had a clue about the uhaul process. It's a laundromat. I had to use the app to return the vehicle and then after completing that process they weren't sure about taking the key. They called someone who was also unhelpful. The whole online process of reserving and retrieving a moving vehicle is both convenient and inconvenient. I would pick another location where they are more knowledgeable and able to help youKimberly C.
Everything was great except for the service at the counter inside. The only reason I rated the location below average is because of the following. This is a dry cleaner business and it did not matter if I was first in line, I had to wait on all the dry cleaner customers before I got served. This kept me waiting quite a while. Also, we are in the midst of a covid 19 pandemic and the clerk who helped me was not wearing a mask the entire time I was in the store. There were two clerks and the other clerk was wearing a mask the entire time. I did not appreciate at all the clerk who helped me not caring in the least if she was spreading the virus all over the place. When I returned the truck the clerk in question still was not wearing a mask. This is really not acceptable customer service considering the severity of the spread of the virus.William T.
My truck rental was clean, and very comfortable, with enough V-8 power to get my hauling done easily. The 10' box truck we fairly good on fuel as well. My overall experience was very positive. Good job ppl.john M.
Great experienceMatthew H.
The check in and check out procedure on the smart phone is horrible. I kept getting kicked out of app and having to start over. I spent 30 minutes on the phone at 11:30 at night with U Haul customer service to no avail. It was not saving the pictures that I took and, when it did, it would not let me upload them. It was very frustrating.Patrick P.
I had booked the the truck advance in a day before but strange when I reached the location there was no booking found in my name and so no truck was reserved.When I had completed filling my card and license details in a day advance while booking under 50$ Reservation guarantee assurance.So, I am entitled to receive 50$ as there was no confirm reservation done when I made it in advance. Finally I had to get another reservation on the spot and unnecessary wasted my half an hour of time.Avinash C.
The U-haul customer service line (800#) that I called twice was EXCELLENT. The local customer service was good too, but it was my experience with the 800 line reps that will make me continue to use Uhaul!Lynnetta B.
She went above and beyond to accommodate us.James M.
Poor return experience. Returned vehicle well in advance of deadline for reservation. Staff failed to record vehicle as returned and subsequently overcharged by 2 days. Now the customer is awaiting a refund that will take 3-5 business days. Unacceptable.Pamela K.
Don't charge people upfront and inform us what all we need to do before we rent . You have so many fees and a return checklist of things you have to take pictures etc or you will charge us another 20 dollars? I was overcharged almost 80 dollars because of the pay upfront crap!danny R.
Very quick drop off process. Friendly staff.NORMA H.
Anna was so helpful!!!CHEVRON V.
The staff was super helpful and knowledgeable and would highly recommend them!jennifer L.
I was impressed how friendly, professional and helpful the staff were. I would recommend this uhaul dealer anytime.maureen R.
None neededEllen B.
Excellent customer support, timelines and knowledge at this location. Clean equipment.Nathan B.
Train the employees. I asked to use my employee discount, but she told me I would have to do that at drop off. At drop off they told me it should have been done at pick up, and I missed my 20% discount. Also, she did not do a walk around or anything.Kelly U.
Annie was so friendly, polite, helpful and extremely efficient!! We will use this Uhaul location in the future!!!Allison C.
the truck broke down on me, left me stranded for 3 hrs. after the kind gentlemen (roadside assistance) repaired the truck, the a/c was inop and then the window handle brokeCHRIS K.