It took us 2 hours to get into the truck after we called several times when calling they didn't realize that they had text the wrong number.. I was unable to do with self check in and take the truck waited out in the cold for 2 hours I had no time to wait argue or schedule another truck .. so I took the truck with me .. green tree crumbs 😂 everywhere.tire sensor light was on.
William G
Bellas Smohooka Spot Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lithonia, GA 30058
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Excellent customer service
TRENA BFirst they need signage or communication where Smohooka is actually located. I had to walk around to locate the actual place of business. The customer service was not good either. The girl was no help and the Uhaul app was not performing the way it was supposed. She made it very known if i can't do the app part. She will or can not go forward with my reservation as she carried on with her own personal phone conversation. She really didn't need to be there. I could gotten the same results from a kiosk. Now I see why businesses are getting rid of human beings and opting in for AI and technology systems. Using this location again would be out of convenience, the equipment was clean and ran well.
Tiffany HGreat customer service, everything was great.
LEE WAll we found was a lock box to drop the key. Poor signs. Hard to locate.
DELORES E