Didn’t come in contact with anyone but dropped key in lock box when returning truck. About personnel being helpful: it was a Sunday so no one present that I knew of but easy to return truck using key drop.
lori r
Kraftco
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Little Rock, AR 72207
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Kraftco made renting a UHaul easy. Thank you for having the tank full and the truck clean! It made the move much better!
MARYANNE CI'll never reserve and pick up through the app again, it was way too long of a process to pick up and return the truck
Kathryn MFirst, the app didn’t work. I spent 25 minutes on the phone with customer service because the person inside refused to accept my debit card for the reservation. If the app had worked, I had a card that I needed to use, but I didn’t bring it with me. The APP and WEBSITE say that you can use a debit card! Apparently being “independent” as a u-haul dealer means the rules don’t apply to this establishment. It was a miserable ordeal and we will never use U-haul again, especially not this location. I will advise others against it as well.
Richard WWe didn't have a lot of interaction at this location, but what we did have was helpful, friendly, and efficient. We can highly recommend them.
LANI W