I knew this location is a variety store but it still took 15-20 minutes to get the keys to my truck even though I pre- booked everything before hand. Good thing I went in a bit early, as I had to be concerned with an apartment elevator booking as well. Thanks
LESLIE S
Springbank Mini Mart & Video
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in London, ON N6J1G5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Be sure to remove any garbage from the back. I didn't like having to remove clothes and debris.
PAMELA WI had to extend my original rental time of 8hrs due to unforeseen circumstances, and the process of connecting with a representative was extremely easy, and made the moving ordeal that much more bearable. A very satisfied customer has been gained for future endeavours.
BRENT EUsing the app was very slow. Took quite a while for approval when getting it in the first place. Taking and submitting pictures on return took forever. After taking picture for one area it was difficult to get out of picture area to get back to main screen to get to next picture needed.
Steven GThe customer service at this location was unfortunately the lowest on what I’ve experienced between all other U-Haul locations. This is a convenience store, upon my arrival, I was told to wait 10-15 minutes so that they can help their ‘convenience store’ customers who arrived AFTER me. Same thing was repeated when I went back to drop off the truck. Convenience store customers took priority for them. They didn't care about U-Haul customers.
NIPUN P