When I picked up the U-haul the door latch was frozen shut so just making sure that is ready to go. Customer experience/interaction was excellent though
Emanuel R
O Variety
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in London, ON N6P1B1
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Customer Reviews
- 4.0 Average Customer Rating
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Everything was excellent about the experience except for the (admittedly) the $11 extra mileage charge I received. If you look in my file you will note that you moved my pickup point to a further location which added about 11kms to my trip. So that was really on U-Haul as opposed to me. This is why I have rated your experience overall as average.
PETER LThere were lot of issues in the rental. I donot want to bear any cost for this rental. Lot of issues with the rental for the door. Please donot charge for this rental. I was not able to perform the job. I have to rebook the work for 13 July weekend. I have to pay again for the rental and the helpers so please refund full amount.
Rohit Snice fellow and very professional
Paul DExcellent customer service. My choice for booking.
Derek G