Wasn't able to scan rear driver's license from the app while trying to check in and took quite long to manually take picture. I was requested again by review agent to scan, but still didn't work.
Yash D
Ultramar Gas And Convenience
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in London, ON N6B3G6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The personnel was on the phone and seemed bothered that I was dropping off the van. Didn't want to engage in any questions. She stated that U-Haul will send invoice and nobody was around to help. She also was rude about moving the van from the front of the store. Insisted I part it on the side near the fence and was rude.
YVETTE PEverything is good.
Rahumathulla SStaff member on site wasn’t familiar with how to initiate uhaul pick up. Asked me to wait while they called their manager. I was at the store on time but it took 20 minutes to complete the pick up. Only after the manager activated the rental remotely, was the staff member at the store willing to give me keys. Since I was late, I only took photographs of the fuel gauge and odometer reading but I did not take time and compare it against the figures in the rental contract on my email. I later realised that the rental contract had a lower pick up odometer reading than the actual reading on the truck. I have raised a dispute and provided photographs taken at pickup and at drop off showing the actual mileage driven while the truck was under my care. I hope it is resolved quickly and extra mileage charge is removed and refunded soon.
Pranav RThe woman at the counter was extremely unhelpful and condescending. My experience getting and returning the truck were very negative. The truck itself was fine.
Kayla C