When I presented my Brazilian Licence, they told me they would only accept a Ontario licence. I insisted had already put my info online, and so he tried. After a few times trying to scan my license into the system, they told me it didn't accept it. I had to call customer service myself to make it work. The clerk was very respectful and helpful, always trying to do the right thing, but they lacked basic knowledge of how the system works and should work. I'm certain that the next time it will be a better experience.
Eduardo S
Hasty Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in London, ON N5Y2N5
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Customer Reviews
- 3.0 Average Customer Rating
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Cold customer service . No information confirmed with customer as per booking . Overcharged for the service that was not ticked off while booking. Would not recommend at all
RAMESH AThey gave me a truck that already had garbage inside (two Christmas ornaments, a broken TV remote, and a piece of Styrofoam). I assumed those items were not my responsibility. I only used the truck to deliver a sofa. When I returned the truck, they charged me $25 for cleaning. When I asked why, they pointed to the same Styrofoam piece that was already in the truck and claimed it was left by me. This was very unfair and disappointing.
GIHAN LThe exit of the truck must be more flexible on the parking spot
ELEAZAR RUpdate the trucks and the parking spot are very small
ELEAZAR R