I dropped the truck off with 1/2 tank full of gas, same as I received it. I filled it up at the Cumberland Farms station around the corner from the Stickney ave Uhaul location in Concord NH just before dropping it off. I made sure I had replenished the gas, in fact, I had to do 2 transactions because after putting $10 in, the gas gauge was slightly below the 1/2 mark, so I put in another $5 which brought the gas to the 1/2 mark. Yet, I see I was charged and additional $9.45 for 2 gallons of gas. The picture on the transaction receipt is not accurate. I made sure the same amount of gas was in the truck only to be scammed by the attendant at the drop off location. I am angry that this happened and I will not use Uhaul again. I request a reimbursement on my card for the $9.45 but I doubt this company will do the right thing and fulfill my request.
PAUL W
Pickers Discount And Thrift
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Londonderry, NH 03053
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- 4.0 Average Customer Rating
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The customer service was kind, efficient and very helpful.
MAUREEN GCharged for an extra day for checking in 4 min late, after waiting in their line for 10 min
SCOTT KGreat Service!
JOHN D10 pickup. The only guy that knows how to check the trucks in is scheduled for 11am. WTF The guy said he technically didn't sign up for Sunday deliveries. Figure it out because 1 hour of lost moving time is a BIG deal.
DAVID C