The process was very complicated as far as being issued the rental IT took over a half hour. That being said...it was only the girl's 2nd day and I highly commend her on her service!!! She kept her composure despite all the problems we were having and handled herself very professionally!!! I thank her for her service!!
DIANE M
Lorain Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lorain, OH 44052
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Great location customer service beyond excellent
ROYNYELLE RThe only issue was the utility dollies were not in the truck and that was an inconvenience other than that the service was very good
EVELYN RI went average as the mobile app pickup process was actually pretty good. However there was a problem as I ordered moving Pads and were not present in the truck when I picked up the truck. Either U-haul corporate missed it or the location missed it - or both. I would not recommend as I still got charged for moving pads I did not receive. (and had to use personal towels and blankets to complete the move)
Edward BStaff was very helpful. Courteous. Professional.I will use again in the future.
VaLERIE L