Location did not have my 15ft truck available at pick up. Was not notified until I showed up that it wasn’t there. They sent me to another location which also had no 15ft in stock. Had to go back to original location and settle for 10ft truck. Truck was filthy and falling apart. Only reason I didn’t rate it worse is because the guy at the establishment was super nice and empathetic.
Rafael V
Marinas Building Materials
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Los Angeles, CA 90007
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Outrageous scammers, thieves! Instead of 1 day they charged for 3 days, instead of 14 miles they charged 303, and even after more than 4 weeks and countless phone calls they still haven’t corrected their mistake! I rent a truck from U-Haul 2–3 times a year, and I have never had an experience like this at any other location! The fact that they did not correct the error immediately after the first call proves that this is intentional abuse. More than 4 weeks have already passed and even now they keep saying that “the manager will look into it.” Shameful!
Jozsef CThey were nice and helpful. Easy check in/out
Kemoeshae CThe following experience was wonderful, Beautiful equipment, the staff ultra friendly. I'm very grateful ... Kind regard's Dr. G
Gerry CI returned the vehicle with the same amount of gas I received, and the receipt stated less. I have never had a location mislabel my gas return before. Not coming back to this location
Victor M