I was clearly told that I could drop off after hours…. They charge me for the mile more than I drive. Again we spoke to them that input in 50 miles but we drive less still they charge for more. They also charge me $20 after hour charge.
Aakash P
Axer Events
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Los Angeles, CA 90021
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Customer Reviews
- 4.0 Average Customer Rating
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They put the incorrect gas level when I picked up the U-Haul. I filled up the gas to a little more than when I picked it up and they tried charging me an additional $30. The gentleman that helped me was nice but the lady working there was abusive and threatened me despite me leaving the truck where I was told to do so. She could have politely asked me to move the U-Haul to another space but threatened me and was very unprofessional. Terrible experience and I feel bad for the gentleman who was helping me out as he was genuinely nice and worked hard. But with the gas error and the lady being threatening I cannot write a positive review. Luckily I took a picture and videos of the truck before and after.
Jeffrey SGreat service and very friendly staff.
ANGELA RI was charged more on my card than it was supposed to. other than that it was a good rental
APRIL JNext to impossible to park the Uhall for drop off. Recommend informing customers of time windows where parking is easier to find. Staff was incredibly helpful with navigating though.
John T