i’ll see customer service well done job I will go there from here on out from my U-Haul moving and storage services. Couldn’t ask for better service on time prompt, courteous and respectful, great young man and two brothers to know. Doing a fantastic job of serving their community
PRISCILLA C
Axer Events
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Los Angeles, CA 90021
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Customer Reviews
- 3.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkA third party location in Skidrow. It's really not a comfortable nor welcome place to be. Thankfully, the owner/manager of the place was keeping an eye out and helped direct me to where I could park the truck. So to him, I give ten stars. But the location and convenience I give at best two stars.
Alexander SGreat and friendly staff. Would go back again.
Arman EThey didn't explain the fuel policy and we were penalized for it. When I called to explain this, I was told someone would get back to me. No one did.
Phil SNo parking unsafe area, very poor communication did not responded to numerous request to close my contract to get my balance refund. Received truck with no gas, cabin and exterior not clean at all.more miles than listed in contract. Had to call DHl my self to inform of all this discrepancies. Not my fist time renting from U-Haul but this location needs more supervision from U-Haul to insure equipment is up to U-Haul standard's person that rented the truck was nice and treaded me well but what make me do this negative review was all the other issues stated I hope this location improves and gives future customer the same quality service that I have gotten from other locations. Best regards, (loyal U-Haul custome)r
Juan H