Couldn't help do anything.
Shanita P
AFS
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Louisville, KY 40216
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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The truck was disgusting, food and dirt in every crevice. We laid down trash bags to sit in the seats. There was massive amounts of scratches and damage to the truck when I picked it up, but there wasn’t another truck there to take. When I returned it, the man was incredibly rude and told me I needed to clean the truck. It was cleaner than when I rented it. I filed a complaint. Uncalled for to ever send a truck out like that, much less to complain when it is returned in better shape. I should get a refund for this experience.
Alechia CI estimated my miles to be less than 50, but to be safe I put 50. The worker kept insisting I put 80. I kept telling him I’m not even going to use the full 50, so why would I put 80 and have that money held up on my card. He would not listen and made me pay for 80 miles. Well, I only used 30 miles and they still have not released the money held for 80 miles.
Alize DThe ac didn't work right, there was no lug wrench and it was sluggish on tale off
PAMELA LThe man who assisted me was great!! He was friendly & very helpful. I would highly recommend this location.
BETHANY P