The man we checked in with was extremely rude and seemed like we were bothering him. First and foremost, when we picked up the truck, it was filthy inside with a bunch of trash from people before. We told him and asked if we could get a different truck since he had multiple available, and he told us no and handed us a broom for US to clean. The truck was also given to us practically on empty. The truck drove really weird and super wobbly so we couldn't comfortably go over 55mph on the interstate. Terrible experience and terrible trucks.
JASON S
Master Phone
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Louisville, KY 40203
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Customer Reviews
- 4.0 Average Customer Rating
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I was over charged twice on the U-Haul rental
EBONY QIt was extremely over priced could of got it cheaper from a different location will not be returning to this one ever again
Terri CThe truck was dirty and doors did not eork
Rachel SDidn’t get a dolly I paid for
Jeremy H