This location was not very helpful at all. This was my location for the initial pick up on May 8th. I was trying to use a government credit card for payment and to do so they needed to sign a DD form 889. We explained what the form was. UHaul corporate even said it was ok to sign the form. They wouldn't. UHaul corporate had us go to a different location. We were told that they had to pay a $50 fee to the credit card for not helping us.
STEVEN N
Sunoco Lutz
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lutz, FL 33548
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Good Service
Maged WI had picked a different location and had a truck and appliance dolly reservation. Scheduling alerted me my location truck didn’t arrive and moved me to another location. I asked if new location also had the dolly and was told yes. So I approved the move. I arrived to no dolly and had to arrange a pickup if dolly at prior location making me have to return to two different locations, which subsequently resulted in my window in my car breaking bc the dolly bumped it thrusting to bring it to other location without being charged additional mileage. Nightmare experience.
Robert HEasy to return and there’s a gas station right there to fill up
Kara Loriginal truck had service ending light on. the service person switched me to a different truck. however, when I tried to check out using my phone, the truck # would not update. also, I was charged another $13 for gas. I even made sure to fill the truck to 3/8 tank to avoid extra fuel charges
Corie C