I am extremely disappointed with the service I received at this Uhaul location. The staff seemed overwhelmed and unprepared to handle customer needs. I was expected to perform tasks that should have been handled by the staff, and my requests for assistance were met with resistance. The lack of adequate staffing and poor customer service skills made for a frustrating experience. I would not recommend this location to others.
NORA M
Sunoco Lutz
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lutz, FL 33548
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The U-Haul agency I rented from was extremely good. The customer service was excellent, and the staff was very attentive and helpful throughout the entire process.
ORESTES PJust not my kind of place. It’s more of a drug paraphernalia shop.
Kevin WTruck is a death trap, and accident waiting to happen! Front end was all over the road, brakes were nonexistent and the Check Engine light was on the whole time. It needs to be taken off the road before someone gets killed!!!!!!!
Joseph Hadvise to update the app before pick up:) its really make scence, thank you:)
Evgenii B