I had to hitch the trailer to the truck by myself. They didn’t clean the trailer. I had to sweep out and hose out the trailer before I could load the furniture. They also didn’t put the blankets in the trailer so I had to drive back to the location to get my blankets.
David M
Sunoco Lutz
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lutz, FL 33548
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
There was no one there to load the trailer onto my truck. I about pulled my back out trying to load it myself. A random person at the convenience store helped me load it. I connected the wiring and safety chains up. All the people did at the store was take pictures of what I did. Would not recommend getting a trailer here unless you have help.
William SUHAUL credit card system was down. If I didn't have enough cash on me, I could not get the truck.
John HInarrived and the van i got had a flat tire. I contacted uhaul they had my call bouncing around roadside assistance and scheduling because they couldnt switch me to one of the other vans. I decided to cancel it i never moved the van even though the guy asked ne if i could go put air in it which wouldnhave added 10 miles to my planned trip. After being over an 1 hour on the phone they marked the van as if i had taken it and returned. Of course they charged the ny card and they said they would try and reminburse my money but first a supervisor would call me within 3 business days.
Jesus GMiles not logged for months. Said I drove over 70k miles in 23 hours. Lost hours on my moving day trying to sort the situation out. Then I received a text that my equipment was not returned and will be reported to the police on Monday morning the start of my workday. Absolute insanity. The lutz Sunoco where I picked the truck up should not be allowed to rent uhauls out at this rate. Absolute nightmare. Way more time, stress, and aggravation than it was worth.
LAUREN M