Have a representative there in person to check people out. It took about an hour and a half to do it on the app with the help of an online representative. The lock that held the key did not work as instructed and took about 25 minutes to get that to open up. The online app didn’t upload pictures even though I took pictures three times in a row moving it around the truck. The Online representative sent and got the link That would eventually allow me to upload a picture, but the process was very convoluted. I give a lot of credit for the online representative for the patients that he showed, but it was quite frustrating on my end. A truck itself worked fine. The site location is in a not so very good area. The number on the door of this location did not respond when I called for help initially before contacting the Online services.
DANA Z
Joes Trading Cards And Coffee Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lutz, FL 33549
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Excellent customer service, very helpful and knowledgeable. I highly recommend anyone to come here to rent a U-Haul.
Ryan SThe guy here was very helpful and got us in and out on same day after hours. If you have any trouble just call the number that’s on the door.
MARKEASIAN GMake sure the truck is at the location. I was sent to two locations for my rental and finally the 3rd location had one . It took over 3 hrs to get my rental and 3 different locations.
Pauline EThe crew at this location stayed later than normal just to help us out of a jam. Great experience overall. The truck was brand new and ran like a charm. Highliy recommend them.
Charles S