The drop off location literally didn’t exist anymore . I was in the parking lot driving around looking everywhere for a hour and half. Which is ridiculous. Customer service took way too long to come up with a solution. Then they let me know it doesn’t exist anymore . This is was a Terrible experience togo through after 10 hours of moving in 100 degree weather .
Caitlyn S
Barbers Capital
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Macon, GA 31206
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Strap on tire lock down too short on passenger side of trailer.
Robert EI did not appreciate being required to give the phone number of someone who could verify who I was. I never been required to do this on my previous rentals.
Nicole WWOWWW....My experience was weird; I'm used to communicating with a individual at the location. So for me it was frustrating and if my son wasn't with me, I probably would have left. Just the anxiety with moving and frustrating me with all those processes hit different. Truck was clean but I was charged for a hand truck and moving blankets that were not inside the truck. Overall experience , Grateful to have had the truck to move.
Sabrina RGreat customer service
Lisa G