Great customer service
Lisa G
Customer Reviews for Barbers Capital
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The woman I spoke to was very polite and available with anything I needed.
chelsea pWhen I showed up no one was on site and had to wait for guy to get there when he was there he was unsure of what he needed to do and continued to call uhaul customer representative to get the rental activated he did not have the equipment that I requested had no furniture pads and did not have any of the furniture dolly’s he was unprofessional when speaking with him and the store manager needs more training how to operate as a uhaul location
ZACHARY RMake sure the previous customers clean out the back.
Whitney LThere was no staff as I dropped it off after hours, the location listed is not where that address is. There is a P&G paint and it is just an empty parking lot with a U-Haul drop box.
Sarai MThe corporate office staff on the phone was very helpfull, but the Gray Hwy, Macon location staff was rather rude in their dealing with me for a car dolly.
muhammad kOwner was more than 20 minutes late, but at least he was friendly and the trailer i reserved was actually there.
Luke LClerk stated that I could return truck @12 and it would be no extra charge. Truck was on empty and she stated she would make a note of that but did not.
Toni R