Poor communication between the people that work there. I was told by one person that I could keep the car dolly for 24 hours even though I had reserved it for 7 hrs. They then turn around and charge me $100 on top of what I was originally suppose to pay. I was just doing what I was told and they took advantage.
ISAHI D
La Granja Animal Supplies
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Madera, CA 93638
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Customer Reviews
- 4.0 Average Customer Rating
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The drop off box and the office are far away from the truck entrance, it would help if they were together or at least mention that the office and the key drop off box are not by the truck entrance in the Uhaul account. I returned the truck after hours.
Eduardo CGreat customer service
JENNIFER LHad check engine light in at time of rental. Didn't walk the truck prior. Ran terribly, broke down, was asked to leg it in. Did not care when was informed of all the problems we encountered.
Alyssa WI brought the truck back early and still got charged full price.
PAULA A