No one was on site and so it's difficult to rate customer service.
Moving Truck Rental in Madison, AL at Safe Mini Storage #2
Moving to or from Madison, AL 35758? Get FREE truck rental rate quotes at Safe Mini Storage #2.
Get FREE moving truck, pickup truck and cargo van rental quotes at Safe Mini Storage #2
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Madison, AL.
Cargo vans and pickup truck rentals in Madison, AL
U-Haul cargo van rentals and pickup trucks in Madison, AL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Madison, AL 35758. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
I tried for 10 minutes to Share my Location (in the rain...ugh), but couldn't share it even after making sure location service was on and even after tapping â€œShare My Location,â€ within the app on my phone. The truck I rented was on site before the return time, but my phone did not let me share. As a result, I had to pay a $20 convenience fee. CHECK YOUR PHONE before you leave the site to make sure you're able to share when returning after hours.
The lady who helped was very nice.
Website pickup needs lots of work. Malevolent to deaf ears about estimated millage.
Please work on the â€œShared Locationâ€ functionality of the online Return feature. It took me 28 minutes and numerous attempts of trying to use the online Return feature which resulted in a failure to connect. Two different devices were used to ensure that the problem was not caused by faulty equipment on my part. Furthermore, several attempts were made to contact the Service Department via phone to get the issue resolved, but after several minutes of waiting the phone calls were disconnected. If not for this issue, I would have scored the company an Excellent rating.
Pleasant and easy process.
Customer service was awesome! The lady walked me through the process and took time to answer my questions. After realizing a feature I wanted wasn't on the truck I reserved she went back and adjusted to put me in a larger truck and didn't even act irritated by the extra time it took. What I didn't like was the process to return the truck after hours! Please consider providing free guest WIFI for those who don't have unlimited data on their phones. The after-hours return process is lengthy and can be frustrating after an already exhausting day of moving.
Melissa did a fantastic and professional job with this rental!
I was charged for two rental periods but I picked up the trailer and dropped it off in the same day and had the trailer for less than 8 hours. Not only did they double charge me the rental rate, they also double charged me on the insurance.
Have no complaints. The gentleman I spoke with was very knowledgeable and helpful. Great customer service.
The 24/7 online checkin was way too confusing- if it had not been for a Uhaul employee seeing me in the parking lot- I would not have been able to check out the truck.
U-Haul App was inoperable. Wouldn't find my reservation, finally associated my order to, but then wouldn't let me check in. The location I used, Safe Mini Storage #2 was terrific.
After hour pick up is a great service, just a little confusing and timely.
F*** YOUR APP
This was my first experience with the app only pickup. I found it very displeaseing that two employees just sit at their desk and offered no help, even though they could see me through the window. I do understand keeping people out of the office but if they aren't going to do anything then there should be an app only discount. I needed a truck and uhaul fulfilled my retirement 100% and I am very happy with the availability but I will not return to this location unless it's my only option in the future. Happy customer but unhappy at yet another business taking advantage of a situation.
I had delays checking out and checking in but I understand the need for the check out and check in app due to the corona virus and more than happy to comply. The mileage and gas level did not match what the app was showing in the truck i was renting, so I followed app instrutions and promps and took pictures of the odometer and gas level differences through the app. I'm still waiting to get the correct billing and the hold off of my checking account. I really enjoy renting from U haul ! Just a little stumble with the app. :)
Limited equipment selection but satisfied overall.
Overall a great experience!
Super quick and easy process
Melissa wasn't friendly at all
The terminals were down due to communications damage in Nashville, TN. The employee used his personal cell phone to get the truck rented. Excellent dealing with a bad situation.
The staff was great. Also, as a side note, the truck was easier to drive and had better suspension than the Penske trucks I have rented in the past. That's why I will go with UHaul from now on.
Mr. Bill is very nice, helpful, and friendly.