IT WOULD BE NICE IF THE VEHICLE WAS NOT COVERED WITH SNOW BEFORE RENT OUT. ALSO SMALL VAN MILAGE PRICE SHOULD BE LITTLE BIT LESS THAN A BOX TRUCK. OTHERWISE GOOD EXPERIENCE OVERALL AS USUAL.
ERTAN B
Lake Side One Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mahopac, NY 10541
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I had a reservation for 9AM pick up. The business didn't open until 9:30AM. They were supposed to set up the mobile pick up and they didn't so that was the first delay. 2nd delay was when the business opened, the attendant couldn't log on to the U Haul portal to complete the pickup. He tried on his ipad and his cell phone. It took a while to get thru to U Haul customer service to get it rectified. I had movers waiting for me and I was paying them by the hour. There were some indicator lights illuminated on the dash. Tire pressure and another that said "Service tire monitor system". Luckily, I wasn't going that far. I've rented with UHaul at least 20 times over the last 10 years. I've always had good experiences with U Haul, this one was not great.
MARGARET BThe brakes were bad. I didn't get the size truck I reserved so i had to go back and forth multiple time ending up having to pay for more miles and gas than I originally anticipated. I already hire 2 men to help load and unload so I could not cancel the truck and ended up paying them more. It was the worst experience ever. I would never rent from uhaul again.
Lori JTruck was ready and clean everything worked and person behind counter very nice both on pickup and return
John CThe drivers side window crank was broke, the drivers seat springs had sprung, and the cab interior was filthy. The box truck had nails, clumps of mud and debris . The employee could not provide information in reference to milage charge. I do not recommend this location.
LIV S