The brakes were bad. I didn't get the size truck I reserved so i had to go back and forth multiple time ending up having to pay for more miles and gas than I originally anticipated. I already hire 2 men to help load and unload so I could not cancel the truck and ended up paying them more. It was the worst experience ever. I would never rent from uhaul again.
Lori J
Lake Side One Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mahopac, NY 10541
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Truck was ready and clean everything worked and person behind counter very nice both on pickup and return
John CThe drivers side window crank was broke, the drivers seat springs had sprung, and the cab interior was filthy. The box truck had nails, clumps of mud and debris . The employee could not provide information in reference to milage charge. I do not recommend this location.
LIV SThe app showed that this location could do contact-less pickup, but when I got there I was told by the app to call customer service. They said the location was in-store pick only. This required me to run a half our behind schedule as I had to wait for the location to open. Please make sure the app/website is accurate as to whether a location is in-store pickup only.
Nicholas GTruck was extremely old. Sputtered when turning on — 177k+ miles is unacceptable for a large truck.
Matthew F