ANTHONY B. on 9/27/2016
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Just keep doing what you're doing!
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michael c. on 9/26/2016
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Best ever at a Uh-Haul Store.
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MICHaeL L. on 9/26/2016
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Equipment was ready, friendly staff, great customer service. Thank you!
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wazhama k. on 9/24/2016
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I believe the gentleman who helped me his name was Zack. Him and his who entire team was was exceptionally political, kind, and he knew what he was doing.
Thank you
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Brook R. on 9/24/2016
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The staff was kind and friendly. Nice place.
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Ralph R. on 9/20/2016
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I initially tried to book online. The number of questions I had to go through to book made me frustrated so I just called the location. I understand those questions may be useful to some people, and profitable to U-haul, but make a consistent easy way to the next screen or make an option to skip them entirely.
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jon w. on 9/18/2016
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Zack ...GREAT Customer serivce
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Kelly C. on 9/18/2016
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Zachary was such a pleasure to deal with and incredibly helpful!!!!
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Judy R. on 9/16/2016
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Customer service was excellent. Staff was friendly and informative.
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Jack H. on 9/14/2016
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great experience
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STEPHEN M. on 9/14/2016
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Great staff who are both helpful and polite.
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DANNIE W. on 9/13/2016
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N/A
Quick drop-off; basic interaction with U-Haul personnel in under 2 minutes.
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Keith E. on 9/12/2016
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It is not clear on the website that there is a mileage charge. The bed of the truck was supposed to be 17 foot but because of the attic it was really only 16 foot.
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Wilberto P. on 9/11/2016
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Quick & efficient service...from reserving on-line, pick-up, & drop-off.
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STEPHEN M. on 9/10/2016
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The Manager and staff are fantastic and should be prized by Uhaul management.
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Robert V. on 9/9/2016
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They are very friendly and provided excellent service.
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Tiffany E. on 9/6/2016
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The customer service agent in person wasn't as polite as expected - versus the agent over the phone who processed the order
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Rory C. on 9/5/2016
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Always fast and courteous service.
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Rick M. on 9/3/2016
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Noted issues, but didn't take personal effort to help resolve issue.
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RICHARD G. on 9/3/2016
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Manager lady needs a raise. She does good job.
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Andrew E. on 8/30/2016
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Love this place!!! Love the people!!!!!! Don't go to uhaul on Sudley Road there is no where to park and they won't let you leave your vehicle there. No parking is dumb!!!! Hello get it together. At least the one I switched to you can park close walking distance to there business. Thank you Dumfries Uhaul you rock!!!!
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Danny M. on 8/28/2016
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Lights on 6x12 box trailer only worked on one side. I will do the pre - trip inspection myself next time.
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kai h. on 8/25/2016
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Great customer support, great location
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Joyce B. on 8/24/2016
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All of the staff was kind and professional - very easy to work with.
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Joshua R. on 8/23/2016
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I had to wait 20 minutes before anyone came into the lobby to assist me and now I am being charged $132.17 for a rental. I have the email receipt for $83.03, why am I being charged $49.14 over the amount I received a receipt for?!?
I was told by the staff at this location that I would not be charged until the vehicle was returned and only for the amount on the receipt.
I am not happy with this! I expect a return message before the funds are removed from my account, within the next 12-hours, and I will be filing a fraud claim with my bank.
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