I tried to rent directly from this location on 2 different dates. Guy working there had no clue when trucks would return. I was able to pick up from another location-with no assistance. I returned to this location which was an extreme safety hazard. The entire lot was a skating rink-there had been no attempt to clear. The entrance to the location was also blocked by a parked trailer. I had no choice but to attempt to make the trek across the ice & fell, busting open my knee. This is unacceptable for a business to operate this way, especially one of your authorized locations.
Dina S
Agawa Rentals LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Manistique, MI 49854
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
When I picked up the truck, there was nobody there. After I called ahead, I waited in the snow and cold for about 20 minutes before they showed up. When I started the truck, the belts in the front and the engine were squealing so hard it was hard to talk over it, the front brakes when I would use the brakes on the truck would squeal as if they needed new pads. And the engine light was on the whole time.The headlights were barely bright enough for me to see the road.I'm not entirely sure they were on and I was just driving by the parking lights.The police I dropped it off.That was much nicer
Rick BNothing Agawa Rentals was great. Friendly, personable and concerned about the rim and tire
DOROTHY MThe business hours are 3:00 to 8:00 p.m. the place was locked and others were waiting when I arrived at 3:20. The dealer was a hours drive from home, so I had to wait. There were two phone numbers on the door which I called and left messages. The wife of the owner arrived about 4:00 and asked I I saw the trailer I needed. I did . She said hook up and go, her husband would do the paper work that night. The people in your Grand Rapids, Michigan office were great. I gave them the trailer number and they began the rental. Agassi Rentals is a dump, never again
Mack RThe online rental experience was a mess, I should not HAVE to download an app in order to utilize a rental truck. The steps for getting into the lock box were ridiculously complicated, and then after a very long trip/move, dropping the truck off was a pain in the ass too; I shouldn't have to take a trillion photos of the truck etc etc. in order to drop it off. I am unhappy with this experience and am unsure that I would ever use uhaul again
Kara W