We brought the truck back around 4:30 pm. No one was there, we were on our own
MICHAEL B
Osprey Storage Premier LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mankato, MN 56001
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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It's not really the location. It's UHaul customer service. I didn't get clear instructions on how to pick up with my phone in any email receipts, nobody was around to help, no human answered any number. I finally had to go out and use data on my cell to RESEARCH how to pick it up. Simple solution - send better instructions! Then when dropping off, I used a TON of data. I was not warned about this fact and again nobody was there or answered any messages. I still have yet to receive any answer to my requests for help. Baaaad experience. I also think I might have been overcharged.
Sara SWhen someone rents a dolly it’d be a good idea to put it in the truck if location is closed and not charge someone for something that’s not there.
randy fThe location was fine, but that was all. I had to call customer service & spend 30 minutes to check in. I couldn't locate the lock containing the key. My seat couldn't pull forward enough for me to reach the pedals. My mirrors couldn't turn in a way I could see to reverse or safely change lanes. It took 10 minutes to find the mileage because I couldn't find the button to change the display or a manual to tell me how. The checkout required me to take way too many pictures.
Theresa sAll was great. Truck in good shape. Stickers in cab explaining things like the "tow/haul" setting were helpful.
Mark B