There was a power outage at the time I tried to put gas back in the truck and offered to pay in cash, but was told that I had to take it up with the company. I called the company and was told to wait until I received the receipt. I do not feel I should be charged the extra for Gas when I tried several stations that was down at the time because of the black out. Please let me know how I can resolve this!Regenia D.
Moving Truck Rental in Maple Heights, OH at Short Stop Upholstery
(U-Haul Neighborhood Dealer)
Maple Heights, OH 44137
Services at this Location:
- Mon-Sat: 10 am - 6 pm
- Sun: Closed
Special Operating Hours
- 6/26/2021: Closed
- 7/10/2021: Closed
- 7/24/2021: Closed
- 8/7/2021: Closed
- 8/21/2021: Closed
- 9/4/2021: Closed
- 9/18/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Maple Heights, OH 44137
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The store associate was not present at the store location. When called, she picked up, however, she was not there to assist me. Upon receiving the 10ft truck, the gas tank was at a quarter, however, they requested that I refill it to a half of tank (however, I have pictures as proof. Besides, I only went 11 miles).Mario P.
Didn't get money back for extra miles I didn't drive, I was over charged for gas, lied & said I returned the truck on E when I didn'tPASSION T.
When you know a customer is dropping off a truck, be there during your business hours or contact the customer if unforeseen circumstances require you to close for the day. Train dealers on Uhaul's policy when customers drop off trucks after hours (I.e., importance of documenting the return, etc).JOSEPH F.
Ask how many miles the person is going to use instead of assyoko F.
Gave me a truck with the mileage being 100 miles off because the owner let her dad drive it and I got stuck paying for all his miles when I got the keys I drove 11 miles I've left a message as soon as I left to inform them my mileage doesn't match on my contract and recorded my Miles and they still charged me and ignoring my calls!!! HORRIBLE HORRIBLE HORRIBLE.celina marie M.
Agent was very rude didn't want to explain charges ,was very dominant about me returning the truck back to her location she was very displeased when I told her where I was traveling to I asked was there a problem of me going to my location she said just when people take her trucks there she never get them back if I wasn't in dire need of a truck at that time I would have canceled my reservationmark H.
This place in professionalkelly P.
Very friendly lady, very helpful.Robert F.
The maple hts location was fine, it was the Bedford one I was supposed to rent from that was very poor customer service. I called telling them I had a two bedroom house with 2 sets of living room furniture snf a dinning room they gave me a truck for a studio apartment. I had to make 3 trips and find someone with a pick up truck!! Then got charged for extra miles!! They rescheduled me last minute, then transfered my order wrong and gave me the wrong location!! The lady in Maple hts told me she moved a month prior. Then when I tried to tell the guy that he hung up on me after saying he had other customers.Dee H.
Short Stop was very professional and friendly.Anna B.