The keys were not there We had to wait for over an hour I would like my money back
Dennis C
Mini Mall Storage Maple Ridge
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Maple Ridge, BC V2X1P9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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Location attendant was super friendly. My issue is that the lock used for the key lockbox wasn’t working despite all his efforts. This resulted in delaying my rental. My frustration mostly came from the initial U-Haul managers and customer service response, gotta have to wait until we fix it. This is despite literally looking at another truck right beside “mine” and that one had the key available to use. I was told this was for another customer that was yet to be there. I mean i was here first, my rental was scheduled weeks ago, any truck will do right?! Then I was told I could take it but had to bring it back by 4:30pm. I mean what choice do I have at that moment? No truck or a truck for a shorter amount of time initially needed. Anyway, I got the truck, did what I had to do with a shorter window. I’m just not impressed by that all situation and handling of it. You guys can do better
Charles LMake sure I get a final invoice upon self checkout, And I cannot login and get one either,
LORI PI paid for a dolly $10 And i never recieved it ? Any idea what and why? Would like my money back
SHLIRIM G