I was up against a tight deadline to move out of my house and when I got to U-Haul, the POS system was down. I had cash, credit cards, reservation, drivers license, everything but it took several phone calls and almost an hour to get the trailer. It was extremely stressful. The agents that helped me were VERY nice and professional, my feedback is more for U-Haul itself. You should provide some means of dispatching equipment to your franchises in the event your systems are down. Everyone is putting everything online and in the cloud and when things don't work, the entire world comes to a stand still.
Jimmy C
Raceway Grill
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Maricopa, AZ 85139
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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CARRIE JExcellent. Thanks.
ROBERT AKeep up the great, kind service!!!
James CThe location didn't clean the trailer and it smelled like animal urine. They also didn't sell hitches/balls for thr trailer or rent blankets. The location is also extremely remote and it was very inconvenient to have to get a hitch/ball elsewhere then come back only to get the trailer home and have it be dirty.
Karryn W