I told the person who gave me keys that something was wrong with UHaul. He ignored it and told me that this was brand new UHaul and have been well maintained. UHaul brakes were slow to react and steer wheel was not turning properly while making left turn. While empty, it did not feel dangerous but as soon as I started driving loaded UHaul, I can see how brakes were very bad and worn off. I have to get new UHaul. Feel very lucky I did not go on highway with this Uhaul otherwise it would have been impossible to avoid accident with such condition. Please check revords to understand how bad this UHaul truck was.
Mukesh A
Total Box Supply
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Marina del Rey, CA 90292
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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This location was disgusting. Filthy, and the employee was drinking a beer (we saw it open, half empty, and super cold sitting by the restrooms). The truck size I wanted was not available, and the dolly I reserved also was not available. I wanted to pick my truck up in Santa Monica where I had always picked up prior rentals but they had me pick it up here instead.
Victoria CThe truck was dirty. Inside the trailer was dusty and smelled like construction debris. There was also broken mirror all over the ramp and also in side the truck, we had to sweep it out to make it safe. Their was also barely enough gas to make it to a gas station. The cab was fine and clean. We returned the vehicle with a lot more gas then we got, will we get a refund for that gas? Thank you.
JILL GQuick and Eazy
Andrea GClean the windows and windshield. Other than that, it was fine
KEVIN F