Horrible directions. Then horrible experience when trying to talk to the regional manger over disputes with U-Hual. Tried to get charge me for days that weren’t even asked for. He was very rude and tried to pretty much call me a liar. Whole time he didn’t even have my email right after I spelled my name for the location we picked up from. He said well you needed to follow the instructions in your email. So then I said well how do you do that when you don’t have a email to even follow. Then I gave him my email he tries to hurry and send it after it’s been days of us turning it in. In the end it was over $200 they were trying to not give back but thankfully it was refunded.
ANTWAN T
Tondinis Wrecker Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Marion, IL 62959
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Quit using my email address on james russell's rentals! Next time, i'll talk with the states attorny's office!
JAMES RPatient staff
PATRICK WService was marginal. Insurance added without my authorization; I had declined it when making my reservation. Trailer return instruction not offered; had to figure out the process on my own. Trailer ramp needed oiling; did not open well, needed some encouragement. Staff not friendly. It’s as though he didn’t want to be bothered with a trailer rental when their bread & butter income is really towing.
JAMES AIt was fine.
Jeremy S