The Markham location did not process the paperwork properly when I dropped off the truck on time. This caused an error in the system and I was incorrectly charged for an extra day. I had to follow up with U-Haul head office and the Markham branch to close the rental.
Behrang R
Solelyoutdoors
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Markham, ON L3R5M1
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Customer Reviews
- 3.5 Average Customer Rating
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I physically went to this location a day in advance to get help with mobile check in. No help were given. Instead, got pushed to physical checked in which was an hour later since store didn't open until 11am on Sunday. Yet, responsible person was late to work. So didn't got checked in until 11:30am.
HO-FAI LEverything was good
JAMSHID RComplain number 5403833 Stan shi, he is extremely impolite and rude
MICHEL HOn email uhaul provided no return time just a date.( Monday June 30th.) Guy said it was late because someone was waiting for the truck I was using. You need to give a return time on that email next time to not cause this situation in the future.
Jeremy S