Key box for after hour pick up was hard to open. It took 2 people 30 minutes to open the key box to get key out.
YUKIKO B
Livewire Garage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mc Minnville, TN 37110
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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My experience went so well I have no suggestions. Thank you.
BRAD KNo one was there
ROBERT MI had a reservation booked a week or two in advanced. On the morning of when I go to pick up the truck they tell me through the app the equipment isn't available. I call and they send me to another place. I go to the other place and the codes for the lock boxes are incorrect. They didn't have the right codes. I had people coming to help me move that morning and we had to wait till the place opened, even though I booked it early. The truck was okay, but had less than a quarter of a tank of gas. Miserable experience and I will not use U-Haul again. The gentleman who works at the place I ended up getting the truck, was nice and kind. I have no issues with him. He was helpful and courteous.
Andrew WImprove the user experience. The onus of documentation should be on UHaul not the end user.
Hera C