Poorly run Company did not complete the required work on their end to allow for us to use the 24hr pickup app Truck was not ready until more than 1.5hrs later than the reserves time I had to make multiple phone calls to UHaul to finally get our truck ready on that day The local dealer also did NOT contact us ahead of time as promised by UHaul I called late on the day before pickup to verify our truck (since they had not called me) and he only asked if ai had a reservation (did not ask for # or any other info) and he just said that If I have a reservation, then he would have the truck
TIMOTHY R
Himalayan Grocery Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mechanicsburg, PA 17050
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I am writing to report several problems with my recent U‑Haul reservation: My confirmed pickup location was changed without my approval. The truck I reserved was given to someone else, and I was assigned a larger truck I did not request. The new pickup location was significantly farther away, adding time and inconvenience. U‑Haul’s corporate website was down (site says this happens ever weekend), which caused a one‑hour delay in picking up the vehicle. The truck I received was not cleaned and had only a half tank of gas at pickup. These issues caused unnecessary delays, additional travel, and a poor rental experience. I am requesting appropriate compensation, such as a partial refund or credit, to reflect the inconvenience and the failure to provide the service as reserved.
Vince NPassenger side door needs some maintenance. It is difficult to close, and inside handle is loose.
NATTANAN OQuick and easy pickup and drop-off, great location. Will rent again if needed in the future, thanks
Michael CThe car I used was very old, the door wouldn't close properly. Even so, he fixed the problem. It was good.
DHAN R