Office manager was very friendly and helpful!john W.
Moving Truck Rental in Medford, OR at A 1 Self Storage
(U-Haul Neighborhood Dealer)
Medford, OR 97501
Services at this Location:
- Mon-Tue: 9 am - 5 pm
- Wed-Thur: Closed
- Fri: 9 am - 5 pm
- Sat-Sun: 8 am - 5 pm
Special Operating Hours
- 5/17/2021 - 12/31/2021: Closed
One-Way and In-Town Local Rentals in Medford, OR 97501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Treated very nice, person knew her job, no problemsJan P.
Great customer service. Will only rent here from now on.Jennifer W.
Worker was so helpful and kind. Received great customer service.Jennifer W.
sherri's been great to me , thank youdan S.
There was a communication issue with Shari saying she did not have any record of our reservation. She was abrupt and seemed disoriented and disorganized. We were picking up moving pads and she made us wait for 30 minutes before getting the pads for us. It was extremely frustrating.Aaron S.
great personalityLarry S.
Lady was very nice.Jeramy M.
Well, the equipment fine. the problem I had is the trailer I rented they did not tighten the ball enough and it popped off the first bump I hit. Uhaul needs to service the equipment better. It rains a lot in Oregon and things get rusty. The screw that clamps down to the ball needs to be lubed also the racheting tie downs on car hauler needs to be lubed. And i asked not to charge my credit card i wanted to pay cash they did anyways.Gordon F.
Have hot coffeeJon S.
Friendly staff, made us feel very welcomed.Amanda M.
Friendly, great, thorough!!Amy Q.
Make sure the hand trucks r in the truck!! Overall great!!!??Lauren W.
I couldn't tell when I arrived where I was supposed to park for returning the trailer. I was concerned because of the amount of cars in the parking lot that I wouldn't be able to park out of the way.Angela K.
Doing a good job! Personable, knowledgeable assistant.Michael M.
Great customer service, warm and friendly. Easy in and out rental process. Would recommend this location.Troy T.
No one was there atvthe location for drop off. So I called the number on the building and talked to someone after waiting for over 20 minutes . The told me to sign into my uhaul account and leave the trailer in the parking lot inside the gate. I went to leave the trailer exactly where I was informed to do so. And a woman came out yelling at me telling me that trailer doesnt belong there you cannot park it there. Just a horrible dirty experiencebrian W.
Thank you ms. Sherrie she's the best.Kathy D.
Sherie Douglas was so accommodating and helpful! She rescued me with a substitute truck when a previous renter had not returned a truck on time. Her patience with my learning curve on the U-Haul App was heartwarming. PLUS, she's funny and sweet! Thanks, again U-Haul and Sherie!Marion R.
As is; is great!Bill W.
The location of this office is a little difficult to find as it is hidden behind a flea market. The woman who manages the place is competent and efficient.Katharine S.
Please ensure that when you transfer a customer from another location that you make sure the reservation pick up time is when they are open. We had a 8 am but the place didnt open until 9am. The lady was very friendly.Amie C.
Pleasurable experience here!!Hope R.
The lady was great, however, there is not enough room at this location to have a U-Haul store. I had to maneuver through storage units to pick up the trailer, and the trucks for rent were just parked on the side of a dirt road. I reserved the trailer online and this was not even listed as a pick up location. I never received the confirmation phone call the night before. Then when I tried to call to confirm, there was confusion because when you google A-1 Self Storage you get the storage office which is separate from the U-Haul office. Next time I will just call the main U-Haul store directly and reserve over the phone. Nothing was ever communicated to me about the trailer hitch or lighting connector. I figured since they didn't even state was size hitch ball the trailer required that it must be provided with the trailer. Fortunately I brought both sizes of my own hitches with me just in case and one of them was the correct size. Unfortunately I was forced to purchase an adapter for the lighting connector for $12.95. This is ridiculous! This is a rental trailer that could be towed by a wide range vehicles. U-Haul should provide the hitch and any necessary adapter as part of the trailer rental instead of screwing the customer by luring them into a situation where they have to unexpectedly purchase extra items at the U-Haul store. Shame on you U-Haul!JEFF M.
Weird location, attendant was fine to work with and thoughtful. Awkward storage for the trailers and hard to get in and out of.Steven H.