Unless I warned them about the service there. Advising that they better follow up with the location and make sure that they have your reservation. Also advise that even though you confirm & ask if you can pick truck up @ 7:30am, they only have one person/Tim working so I had to wait an hour and a half to pick up the truck. I need another truck 5/1/2020 & truly hoping the rental will go MUCH SMOOTHER!
Moving Truck Rental in Melbourne, FL at U-Haul Moving & Storage of Melbourne
Moving to or from Melbourne, FL 32935? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Melbourne.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Melbourne
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Melbourne, FL.
Cargo vans and pickup truck rentals in Melbourne, FL
U-Haul cargo van rentals and pickup trucks in Melbourne, FL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Melbourne, FL 32935. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
The staff was incredibly knowledge able and professional. Pleasant & respectful. Provided quick solutions to problems encountered. I wish all businesses were run the way this one is.
The gas indicated on the contract was 1/4 of a tank off from the actual reading in the truck when I checked it out. I asked for a receipt when I returned the truck and was told it would be emailed to the address on file which I verified to be correct. Still haven't received one and its one week later. Basic operational skills seems to be surprisingly lacking.
Stop doing the third party contact thing. Itâ€™s incredibly annoying and may keep be from renting in the future.
Outstanding customer service
Truck was old with 141K miles on it and entire truck was dented, scratched or damaged in one way or another. Process for picking up the truck took entirely too long and returning was even worse. When returning the truck no one was outside to assist or inside at the desk. After finally finding someone we were told to go outside for assistance. Once again, no one came to help us so we went into an outside building area and found a woman worker talking on her cell phone. She did not even acknowledge we were present until we rudely interfered with her cell phone conversation. She told us she'd be right there and after 10 minutes never came so we went back inside and insisted the gentleman inside come help us, which he did. This location has horrible customer service and process should be stream lined easier with computer generated forms prior to arrival.
Very helpful and accommodating
Everything with the rental went smoothly. Would recommend this location.
Owner opened the store at 7AM, looked at me and said, "I now you don't have an appointment, so how can I help you?" I replied that I had a trailer reserved for 7AM pickup. He told me, "Not here you don't" I showed him the reservation number and he looked it up and had to have it assigned to his store. I reserved it for that store. So why wasn't it there. Just felt his comment were a little rough. As if I was telling him a lie. I didn't take it very well.
One complaint- I ordered my truck online and rented the truck that was suppose to move a 3 bedroom house. I was moving a small two bedroom condo and the furniture did not fit. I will have to make a twelve hour round trip to get the rest. And pay for another truck. Very frustrating.
Very friendly staff
We were racing back to turn the truck in before 5 to avoid a $20 after hours check in charge (Even though when I booked it online until 7pm there was no mention of a charge for dropping off after 5) and forgot to get gas! They charged us $14 for 31 miles worth of gas and that was ok.... but then.... a THIRTY DOLLAR GAS FILL UP FEE!!!! Wow!!! They should mention that upon rental.... Iâ€™m sure itâ€™s in the paperwork but who has time to read ALL that!!! Having said all that.... the lady who took care of us was very nice, friendly, quick....
The tire pressure was low as indicated by the warning system on the vehicle.
They put the wrong amount of gas that was in the truck on our paperwork. We called right away and took time stamped picture. The guy at the location said he didnâ€™t care, to bad for us. Will never use this location again
Add some personnel to decrease wait time.
To start off, upon pickup my truck wasnâ€™t left out and was parked in between two other trucks. So then I sat on hold with the help like for 25 minutes and finally got a truck, but I ordered a 20 foot and you guys gave me a 15 which then required me to take unnecessary trips that couldâ€™ve been done with the 20 footer. So then upon return it said I had traveled 22 miles and I thought that was a little steep I donâ€™t think I drove that far but I could be wrong, but I sat on the phone with customers for another 20 minutes and no one ever answered to help me so I ended up leaving in frustration then when I tried to just pay it when I was already gone you guys said I need to be there to finish it and now I got charged a late fee when it was actually on time
Excellent customer service. I would suggest making it easier to use the customer parking access for those leaving their vehicles while leasing your vehicle. I should not have been made to drive around the block to park in back of your building while you slowly checked in a return vehicle blocking access to the parking area.
Great service, rented on line and got in and out very fast. I use this place regularly and find it always to be great.
Tony is the man!! He will get you in and out as fast as humanly possible!
Very poor customer service. No sense of urgency. Several customers in line at opening with employees all over the place but no one willing to work the counter. That includes the manager, who instead of helping customers who need to get on with their busy days chose to refer those waiting in line to the app. Was rudely directed to park offsite Will not return to this location.
Wait time is horrible. Skeleton staff which causes extremly long wait times to check in or out. This includes both locations.
First and foremost, it would have been nice if the agent had told me that it would be less expensive to do a one-way rental instead of a local rental when they knew that we were going to the Tampa Florida area. It cost me over $500 round-trip when it wouldâ€™ve cost me less than 200 had I made it a one-way rental. That was not explain to me.
Fix right outside mirror...it does not stay where you set it. Could not see out of mirror whole time I had truck. Makes moving into right lane near impossible. Thanks
Great job thanks