I was overcharged. I rented a utility trailer for Sunday 8am, but had to wait, called and waited, didn't get away until 9am Because of weather I did not return before 9am the following day, I returned the trailer Tuesday at 830am and now checking my credit card I've been charged $40 and $70 on Tuesday
Jarrett H
Melville Country Inn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Melville, SK S0A2P0
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- 3.0 Average Customer Rating
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Well the reservation should have been actually what was booked ahead of time, the notice was given less than 12 hours from original pick and the time was changed from 830 to 4. That was unacceptable. The pick up time should been the same as the reservation. The location personal should know how to hook up a trailer and do it property. The personal had no idea how to hook up the trailer
ANTHONY LRude and made me feel like I was inconvenienced to them.
steve kStaff weren’t familiar with rentals, asking everything that had been put online before when booked it. Couldn’t tell anything from the computer system about the booking or discussions with U-Haul about the booking.
RONALD B