Well the reservation should have been actually what was booked ahead of time, the notice was given less than 12 hours from original pick and the time was changed from 830 to 4. That was unacceptable. The pick up time should been the same as the reservation. The location personal should know how to hook up a trailer and do it property. The personal had no idea how to hook up the trailer
ANTHONY L
Customer Reviews for Melville Country Inn
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Rude and made me feel like I was inconvenienced to them.
steve kStaff weren’t familiar with rentals, asking everything that had been put online before when booked it. Couldn’t tell anything from the computer system about the booking or discussions with U-Haul about the booking.
RONALD B