There was prior damage to the unit. When I returned it they rudely blamed me for the damage. Then they tried to charge me for gas when I had filled it up at the gas station right next door to the exact amount I received the truck with. After I told Ryan the worker at west side that I did not do the damage I received a call from the safe move insurance person asking questions about the damage and that they are claiming it under my insurance. I believe the west side failed to do there job by properly checking in the truck and now trying to get out of there responsibilities.
RYAN V
Westside Market Discount Grocery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Merrill, WI 54452
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This was probably my best UHaul dealer experience ever. Best customer service ever. Even better, the location turned out to be a great store I might have missed, if I didn't drop off here.
JOHN EWestside Market does a wonderful job. Everything was ready to go when I picked it up, and the staff was great when I returned the trailer. I would highly recommend this location.
JOHN LGreat experience, Mark at Westside was very busy when we returned it, but was very professional and attentive. They young lady who was there upon pickup was also very helpful. Thank you to both of them.
MICHAEL HAll good
BERT H