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MEGAN W.
Customer Reviews for Westside Market Discount Grocery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck was smaller than what the size i needed
Melissa H.Mark was great! I had some issues and needed to change my plans and he was very accomadating and friendly. Excellent customer service!
JON W.The drop off location was much better than the pickup, but we had to wait to get a credit for the miles traveled beyond our desired pickup location (it wasn't noted on the pickup sheet). The location was like going into a 1950's grocery store!
Gerald W.Make better fuel efficiency
CODY S.Disappointed only in the app as tried to return after business hours and the app would not accept my picture of the mileage (it didn't upload it or recognize that it was uploaded). It was also glitchy picking up the vehicle however the drop-off glitches caused me to have to come back the next day and the drop-off site was 35ish minutes away so it cost my over an hour today.
Randall L.Friendly service.
Benjamin H.Mark was super helpful and upbeat. The truck was clean, fueled, and ready to roll. Doing business at West Side was a refreshing dip into an era of true American civility, good humor, and efficiency. It does not get better than that. Sincerely DR.
DOUGLAS R.The man was rude. I was charged 50$ extra for the rental, two days after the fact. He claimed we said we were only going fifty miles with the U-Haul when we clearly explained it would be more. Then he argued with me on whether I was right or not.
ARIEL P.Mark is awesome to work with. This is the second time I have rented this year.
MICHELE H.They were closed when I dropped off the vehicle but they had a nice large parking area, making it easy for returns and a well-marked key drop off.
Julie C.Drop off was a peice of cake.
Stephanie S.Everything was professionally handled. Good experience
ROY K.Everything was done perfectly and customer service was great in helping me rent for a few extra days. Thanks l!
JOSHUA V.When I set up my rental on the phone I told the lady I was traveling one way and to a location to drop uhaul. They called back said if it take it to a different location I would save $100.00. So I did. Then I got charged $61.00 for mileage. I really upset about this and would like my $61.00 returned
Kenneth C.Suggest staff wear a mask inside store
DANIEL M.Very professional and went over and above to make it a very pleasant experience. I will rent from them again!
WILLIAM P.Very accomodating on pick up time and helped us attach it to our truck. Outstanding customer service.
DEBRA D.The service was fast and friendly, and the equipment was in very decent condition. Everything went very smoothly! I'm a happy camper. I will definitely use their services in the future! That's the way to treat people!
MICHAEL S.Everything went extremely smooth. Will definitely use this outlet again.
MICHAEL B.Mark was a great person to work with. Very helpful, even offered to come in early for pick up if needed.
ERIC B.