Customer Reviews for Westside Market Discount Grocery
(U-Haul Neighborhood Dealer)

97 reviews

1504 W Main St   Merrill, WI 54452

(715) 539-8305

Hours

  • Mon–Fri
    9 am–7 pm
  • Sat–Sun
    10 am–5 pm

Services at this Location:

Contact Us

(715) 539-8305

1504 W Main St
Merrill, WI 54452

Services at this Location:

Hours

  • Mon–Fri
    9 am–7 pm
  • Sat–Sun
    10 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Paul D. 
Rating:
5.0

Customer did not leave a comment.

Cade S. 
Rating:
5.0

Better rate for longer term rentals.

brian H. 
Rating:
5.0

Customer did not leave a comment.

Tom T. 
Rating:
4.0

Customer did not leave a comment.

Ron D. 
Rating:
5.0

Customer did not leave a comment.

Jennifer F. 
Rating:
5.0

Nothing. Was very satisfied with the service

Donna S. 
Rating:
5.0

Very friendly, even after hours.

Heather B. 
Rating:
5.0

Customer did not leave a comment.

Shelly B. 
Rating:
3.0

Customer did not leave a comment.

Brent C. 
Rating:
4.0

Customer did not leave a comment.

Sandra F. 
Rating:
4.0

Friendly and helpful.

Sandra Y. 
Rating:
5.0

Customer did not leave a comment.

Jacob H. 
Rating:
5.0

Customer did not leave a comment.

Nathan G. 
Rating:
5.0

Customer did not leave a comment.

BRIAN W. 
Rating:
5.0

Great people, helpful and efficient.

BRUCE L. 
Rating:
5.0

They are polite and very understanding...

Tammie O. 
Rating:
5.0

When I rented the auto transport I was to drop it at the UHaul dealer in Antigo, Wi. That is only 15 minutes from my house. UHaul contacted my wife and informed us that I had to drop the trailer in Merrill, Wi. That is 45 minutes from my house. At $4.00/gallon for gas and the extra time it took to deliver it, I was very dissatisfied. I feel UHaul owes my a credit of at least $50.00 on my order for the extra gas and inconvenience. Please email your response. Thank you, Greg Bessa kjbessa@gmail.com

greg B. 
Rating:
4.0

Customer did not leave a comment.

JoAnn M. 
Rating:
5.0

Customer did not leave a comment.

David K. 
Rating:
5.0

Customer did not leave a comment.

Jason A. 
Rating:
5.0

Customer did not leave a comment.

Anne M A. 
Rating:
5.0

Customer did not leave a comment.

Reid R. 
Rating:
5.0

Customer did not leave a comment.

DEMITRIUS C. 
Rating:
5.0

Mark was very prompt and courteous. Great experience.

carrie R. 
Rating:
4.0

Customer did not leave a comment.

Tyler R. 
Rating:
5.0

Everything went very smoothly.

robert Y. 
Rating:
4.0

Customer did not leave a comment.

Joshua B. 
Rating:
5.0

Customer did not leave a comment.

Jeanne C. 
Rating:
3.0

Customer did not leave a comment.

Karen E. 
Rating:
5.0

Customer did not leave a comment.

Michael R. 
Rating:
5.0

The proprietor here, who was on duty during my drop-off, was extremely helpful and knowledgeable, and is deserving of special recognition. Great job!

jonathan N. 
Rating:
5.0

Customer did not leave a comment.

Benjamin H. 
Rating:
5.0

Customer did not leave a comment.

James T. 
Rating:
5.0

Ryan was extremely helpful...strongly recommend this location again...great experience.

Mark R. 
Rating:
2.0

Truck was on empty when I picked it up. There was old damage to the side of the truck which caused my items to get wet due to rain. Poor customer service also

Tami J. 
Rating:
5.0

Customer did not leave a comment.

Joseph H. 
Rating:
4.0

Customer did not leave a comment.

Stephen S. 
Rating:
5.0

The vehicles cargo and passenger area was filthy and smelled like an ashtray.

Kevin E. 
Rating:
5.0

Customer did not leave a comment.

Stephen M. 
Rating:
5.0

Customer did not leave a comment.

FAI TENG Y. 
Rating:
5.0

Customer did not leave a comment.

GARY W. 
Rating:
5.0

Nothing! I was very impressed with the whole experience.

STANLEY J. 
Rating:
4.0

The agent was helpful and accommodating. He even went as far as hooking up the trailer and then unhooking upon return. He was very friendly and made renting a pleasurable experience.

THOMAS H. 
Rating:
5.0

First time user and would definitely rent again

Gerald B. 
Rating:
1.0

I had to wait for the truck for an hour just to get it and the man had to call twice just to offer me another truck on the lot. I was going to be made to drive 45 minutes away to get a truck which would have put us behind on moving. Then when I got to Madison to return the truck I ended up having to drive to two locations just to return the truck.

Kayla M. 
Rating:
5.0

Customer did not leave a comment.

David P. 
Rating:
4.0

Customer did not leave a comment.

Mark S. 
Rating:
5.0

Mark went above and beyond to accommodate me.

William D. 
Rating:
5.0

Verify everything! The owner is really nice, takes good care of you. Glad I picked the truck from there. Was a nice touch to the whole experience of moving. I wonder if all U-Haul owners are as swell as Mark.

Toluwalope L. 
Rating:
5.0

Customer did not leave a comment.

Nico M. 
Rating:
5.0

Started out with a reservation out of Wausau. The truck we wanted didn't arrive by the previous customer. Rose was relentless to find another us a truck in another close location. We picked up the truck and the man inside the store was wonderful. All things work out for the great good. As always, a very wonderful Uhaul experience. Thank you. Gloria Campbell

Gloria C. 
Rating:
5.0

Door track damaged. Difficult to open and close door.

David W. 
Rating:
5.0

Customer did not leave a comment.

Kathleen F. 
Rating:
3.0

Manager first forgot to return my call, than after we agreed to pick up rental truck an hour before he opened. I had to call him twenty minutes after I got there to remind him.

Paul H. 
Rating:
5.0

Customer did not leave a comment.

Tim J. 
Rating:
3.0

I'm not happy with the cost compared to a 15ft truck I had a reservation with you.

Gregory P. 
Rating:
5.0

Customer did not leave a comment.

Jose R. 
Rating:
5.0

Customer did not leave a comment.

MEGAN W. 
Rating:
5.0

Customer did not leave a comment.

Matthew S. 
Rating:
3.0

The truck was smaller than what the size i needed

Melissa H. 
Rating:
4.0

Customer did not leave a comment.

JAMES T. 
Rating:
5.0

Customer did not leave a comment.

Jeri W. 
Rating:
5.0

Mark was great! I had some issues and needed to change my plans and he was very accomadating and friendly. Excellent customer service!

JON W. 
Rating:
3.0

The drop off location was much better than the pickup, but we had to wait to get a credit for the miles traveled beyond our desired pickup location (it wasn't noted on the pickup sheet). The location was like going into a 1950's grocery store!

Gerald W. 
Rating:
5.0

Make better fuel efficiency

CODY S. 
Rating:
4.0

Customer did not leave a comment.

ROBERT YALMER V. 
Rating:
5.0

Disappointed only in the app as tried to return after business hours and the app would not accept my picture of the mileage (it didn't upload it or recognize that it was uploaded). It was also glitchy picking up the vehicle however the drop-off glitches caused me to have to come back the next day and the drop-off site was 35ish minutes away so it cost my over an hour today.

Randall L. 
Rating:
5.0

Friendly service.

Benjamin H. 
Rating:
5.0

Mark was super helpful and upbeat. The truck was clean, fueled, and ready to roll. Doing business at West Side was a refreshing dip into an era of true American civility, good humor, and efficiency. It does not get better than that. Sincerely DR.

DOUGLAS R. 
Rating:
5.0

Customer did not leave a comment.

Matthew S. 
Rating:
1.0

The man was rude. I was charged 50$ extra for the rental, two days after the fact. He claimed we said we were only going fifty miles with the U-Haul when we clearly explained it would be more. Then he argued with me on whether I was right or not.

ARIEL P. 
Rating:
5.0

Customer did not leave a comment.

KRYSTAL S. 
Rating:
5.0

Customer did not leave a comment.

DUSTIN P. 
Rating:
5.0

Mark is awesome to work with. This is the second time I have rented this year.

MICHELE H. 
Rating:
3.0

They were closed when I dropped off the vehicle but they had a nice large parking area, making it easy for returns and a well-marked key drop off.

Julie C. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Customer did not leave a comment.

THERESA G. 
Rating:
4.0

Drop off was a peice of cake.

Stephanie S. 
Rating:
5.0

Everything was professionally handled. Good experience

ROY K. 
Rating:
5.0

Everything was done perfectly and customer service was great in helping me rent for a few extra days. Thanks l!

JOSHUA V. 
Rating:
5.0

Customer did not leave a comment.

LAUREN T. 
Rating:
3.0

When I set up my rental on the phone I told the lady I was traveling one way and to a location to drop uhaul. They called back said if it take it to a different location I would save $100.00. So I did. Then I got charged $61.00 for mileage. I really upset about this and would like my $61.00 returned

Kenneth C. 
Rating:
4.0

Suggest staff wear a mask inside store

DANIEL M. 
Rating:
5.0

Very professional and went over and above to make it a very pleasant experience. I will rent from them again!

WILLIAM P. 
Rating:
5.0

Very accomodating on pick up time and helped us attach it to our truck. Outstanding customer service.

DEBRA D. 
Rating:
5.0

Customer did not leave a comment.

JULIO L. 
Rating:
4.0

Customer did not leave a comment.

MINDY S. 
Rating:
5.0

The service was fast and friendly, and the equipment was in very decent condition. Everything went very smoothly! I'm a happy camper. I will definitely use their services in the future! That's the way to treat people!

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

SARAH W. 
Rating:
5.0

Everything went extremely smooth. Will definitely use this outlet again.

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

MICHELE H. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY S. 
Rating:
5.0

Customer did not leave a comment.

DALTON M. 
Rating:
5.0

Mark was a great person to work with. Very helpful, even offered to come in early for pick up if needed.

ERIC B. 
Rating:
5.0

Customer did not leave a comment.

Heather B. 
Rating:
5.0

Customer did not leave a comment.

Dale F. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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