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Paul D.
Customer Reviews for Westside Market Discount Grocery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Better rate for longer term rentals.
brian H.Nothing. Was very satisfied with the service
Donna S.Very friendly, even after hours.
Heather B.Friendly and helpful.
Sandra Y.Great people, helpful and efficient.
BRUCE L.They are polite and very understanding...
Tammie O.When I rented the auto transport I was to drop it at the UHaul dealer in Antigo, Wi. That is only 15 minutes from my house. UHaul contacted my wife and informed us that I had to drop the trailer in Merrill, Wi. That is 45 minutes from my house. At $4.00/gallon for gas and the extra time it took to deliver it, I was very dissatisfied. I feel UHaul owes my a credit of at least $50.00 on my order for the extra gas and inconvenience. Please email your response. Thank you, Greg Bessa kjbessa@gmail.com
greg B.Mark was very prompt and courteous. Great experience.
carrie R.Everything went very smoothly.
robert Y.The proprietor here, who was on duty during my drop-off, was extremely helpful and knowledgeable, and is deserving of special recognition. Great job!
jonathan N.Ryan was extremely helpful...strongly recommend this location again...great experience.
Mark R.Truck was on empty when I picked it up. There was old damage to the side of the truck which caused my items to get wet due to rain. Poor customer service also
Tami J.The vehicles cargo and passenger area was filthy and smelled like an ashtray.
Kevin E.Nothing! I was very impressed with the whole experience.
STANLEY J.The agent was helpful and accommodating. He even went as far as hooking up the trailer and then unhooking upon return. He was very friendly and made renting a pleasurable experience.
THOMAS H.First time user and would definitely rent again
Gerald B.I had to wait for the truck for an hour just to get it and the man had to call twice just to offer me another truck on the lot. I was going to be made to drive 45 minutes away to get a truck which would have put us behind on moving. Then when I got to Madison to return the truck I ended up having to drive to two locations just to return the truck.
Kayla M.Mark went above and beyond to accommodate me.
William D.Verify everything! The owner is really nice, takes good care of you. Glad I picked the truck from there. Was a nice touch to the whole experience of moving. I wonder if all U-Haul owners are as swell as Mark.
Toluwalope L.Started out with a reservation out of Wausau. The truck we wanted didn't arrive by the previous customer. Rose was relentless to find another us a truck in another close location. We picked up the truck and the man inside the store was wonderful. All things work out for the great good. As always, a very wonderful Uhaul experience. Thank you. Gloria Campbell
Gloria C.Door track damaged. Difficult to open and close door.
David W.Manager first forgot to return my call, than after we agreed to pick up rental truck an hour before he opened. I had to call him twenty minutes after I got there to remind him.
Paul H.I'm not happy with the cost compared to a 15ft truck I had a reservation with you.
Gregory P.The truck was smaller than what the size i needed
Melissa H.Mark was great! I had some issues and needed to change my plans and he was very accomadating and friendly. Excellent customer service!
JON W.The drop off location was much better than the pickup, but we had to wait to get a credit for the miles traveled beyond our desired pickup location (it wasn't noted on the pickup sheet). The location was like going into a 1950's grocery store!
Gerald W.Make better fuel efficiency
CODY S.Disappointed only in the app as tried to return after business hours and the app would not accept my picture of the mileage (it didn't upload it or recognize that it was uploaded). It was also glitchy picking up the vehicle however the drop-off glitches caused me to have to come back the next day and the drop-off site was 35ish minutes away so it cost my over an hour today.
Randall L.Friendly service.
Benjamin H.Mark was super helpful and upbeat. The truck was clean, fueled, and ready to roll. Doing business at West Side was a refreshing dip into an era of true American civility, good humor, and efficiency. It does not get better than that. Sincerely DR.
DOUGLAS R.The man was rude. I was charged 50$ extra for the rental, two days after the fact. He claimed we said we were only going fifty miles with the U-Haul when we clearly explained it would be more. Then he argued with me on whether I was right or not.
ARIEL P.Mark is awesome to work with. This is the second time I have rented this year.
MICHELE H.They were closed when I dropped off the vehicle but they had a nice large parking area, making it easy for returns and a well-marked key drop off.
Julie C.Drop off was a peice of cake.
Stephanie S.Everything was professionally handled. Good experience
ROY K.Everything was done perfectly and customer service was great in helping me rent for a few extra days. Thanks l!
JOSHUA V.When I set up my rental on the phone I told the lady I was traveling one way and to a location to drop uhaul. They called back said if it take it to a different location I would save $100.00. So I did. Then I got charged $61.00 for mileage. I really upset about this and would like my $61.00 returned
Kenneth C.Suggest staff wear a mask inside store
DANIEL M.Very professional and went over and above to make it a very pleasant experience. I will rent from them again!
WILLIAM P.Very accomodating on pick up time and helped us attach it to our truck. Outstanding customer service.
DEBRA D.The service was fast and friendly, and the equipment was in very decent condition. Everything went very smoothly! I'm a happy camper. I will definitely use their services in the future! That's the way to treat people!
MICHAEL S.Everything went extremely smooth. Will definitely use this outlet again.
MICHAEL B.Mark was a great person to work with. Very helpful, even offered to come in early for pick up if needed.
ERIC B.