They moved my drop off location a day after we got the rental - only 2 blocks down, no big deal. Easy to check out - only issue we had was struggling to find the drop box, it was kind of tucked away. I think having the person who sent me drop off location could have explained where the drop box was would be helpful.
Brittany S
Maaco Collision
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mesa, AZ 85213
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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They staff was very nice and helpful.
Kassandra RI was charged $250 total between multiple charges. When my truck was only supposed to cost $75+tax. The employees at this location over charged me, made a mistake of charging me for a “missing dolly” when I never even ordered or used one. Then on top of it they said a manger would reach out and I called back twice in the same day and still never received a call back. I’ll never recommend this place to anyone. They don’t know what they’re doing!
Ariana RI was sent there as an alternative site to obtain the vehicle that I had reserved from a different location. It seemed that it was an inconvenience to deal with a UHaul rental - but I didn’t make my reservation to go to that location in the first place so why should I feel that I was a bother for them to complete the rental process? If you don’t want to rent it - don’t have it in your inventory!
Sharla SThe customer service was outstanding as was the vehicle itself I think the pricing is a bit high. You pay for the rental per day then per mile and you have to fill it back up with gas. Seems like double dipping to me. Thank you, Shelby Pater
SHELBY P